Privacy Policy


Custodio ltd, including its subsidiaries, affiliates and licensees (collectively "Custodio", "we", "we" or "our") welcome you ("subscriber", "user", "you" or "your") at www. custodio .eu (or any later domain name) (the "Website").





This privacy statement is published in accordance with applicable laws.


Protecting your privacy and the security of your personal information is of utmost importance to us. This Privacy Statement describes your privacy rights regarding our collection, use, storage, sharing and protection of your personal data and information. This Privacy Statement applies to personal data and information collected by us in connection with the Services.


This Privacy Policy is incorporated and is part of the Terms of Service.





When you access and / or use the Website and the Services, you specifically agree to this Privacy Policy.


By accessing, browsing and / or using the website and the services, you are expressly consenting to Custodio to collect, use and disclose your personal data and information in accordance with this Privacy Policy. If you do not accept the collection, use and disclosure of your personal data and information in this way, please do not use the Website and the Services or otherwise provide us with your personal data and information.


You acknowledge that this Privacy Policy is part of the Terms of Service and unconditionally agree that becoming a user of the Website and its Services implies: (i) Your adherence to this Privacy Policy; and (ii) allow us to collect, process and / or disclose your personal information or information in the manner and for the purposes set forth in this Privacy Policy. The visit to the website and the use of the services are subject to this Privacy Policy and the Terms of Service.


The collection, use and disclosure of information that has been designated as personal data or information under applicable law requires your explicit consent. By assenting your consent to this Privacy Policy, you give your explicit consent to such use, collection and disclosure as required by applicable law.






Custodio collects the following information when accessing or using the website or services:


First name




Custodian password (in encrypted form)


We collect all the information provided by our users. For example, details of investors (private equity funds, family offices and other financial institutions), investment criteria, target geography, value of investment, project information including teasers, memorandum information or financial data. In the case of real estate transactions, such information may also include information relating to the property (including teasers and memorandum information), location, measurements, images, details, and financial agreements. The information is collected in "DEAL" and is shared with the counterparts on the website with no name, only when expressions of mutual interest are expressed, Custodio offers the possibility to create a contact in order to share company names and other confidential details . Except as provided in the Privacy Policy, we keep contact details (e-mail and phone number) completely confidential. Note that although two relevant users are invited to express their interest in connecting with each other, in many cases a user can be directly connected to the other user if that user chooses to connect. Moreover, in some cases, two users could be connected via e-mail to each other if one of them wants to do so and Custodio in his evaluation decides that the introduction is relevant for both users. In such cases, we also collect information relating to messages exchanged between two users and related documents.


Some information is collected automatically, such as IP address (Internet Protocol), device type, cookies, location, detailed information on the user's movements (including recorded video of the movement), type of browser, access time, error log, etc. . IP addresses and cookies are automatically received from your internet browser and recorded in our server logs. This information is collected for all visitors, regardless of their registration status with us.


The website uses cookies to make your online experience more personalized. A cookie is a small text file that is automatically created on your computer's hard drive by a web page server. Cookies are assigned uniquely to the user and can only be read by a Web server in the domain that issued the cookie. Cookies first inform the Web server that it has returned to a specific page, so when you visit a previously visited page again, the experience will be personalized. We may also use cookies to maintain user access even if he visits after a few days, or to provide such information based on usage, etc. Most Internet browsers automatically accept cookies, but you can change your browser settings to decline cookies, if you prefer. If you decide to refuse cookies, you may not be able to try out the interactive features of the website or you may encounter technical problems in receiving information from the website.


We will use your personal data and information only when the law allows us to do so. We use the data and information collected by the user for the following purposes:


  • For the provision of services to the user, including personalized services based on user preferences (for example for the fulfillment of obligations towards the user);

  • To provide you with the necessary details relating to your Account and your license to use the Services, including for sending notifications by email;

  • To contact you by email;

  • To do activities for which you have explicitly given consent;

  • To comply with applicable laws, rules and regulations, updated from time to time;

  • To inform you about the new "DEAL";

  • To manage and protect our IT infrastructure;

  • To manage the risk, or detect, prevent and / or remedy fraud or other activities and potentially prohibited or illegal offenses;

  • To detect, prevent or correct violations of the Terms of Service and our other policies;

  • To provide assistance and support to users;

  • To send technical notifications, updates, security notices and support and administrative messages;

  • To advertise, promote and market our products and services and undertake all other types of business development activities;

  • To send promotional communications, how to provide information on products and services and other events;

  • To determine user behavior, including how users use the website, including google analytics;

  • To determine user / message interaction with counterparts or other customers on the website to ensure that users receive replies from counterparts;

  • To track user activities on the website;

  • To conduct data analysis studies to review and better understand customer satisfaction and needs;

  • To protect your interest (or someone else's);

  • To deal with any legal disputes;

  • To protect the public interest or for official purposes, if formally required by any investigating authority or other governmental authority;



We share information, including personal information, with our employees, agents, representatives, subcontractors, service providers and business partners to enable them to undertake, execute and deliver the Services.


We share information, including personal data and information with our third-party service providers that we use to provide hosting and maintenance of websites, application development, backup, archiving, payment processing, analysis, market our services, comply with audits , perform web analysis and other services for us. These third-party service providers may have access to or process personal data and information for the purpose of providing these services to us. We do not allow our third-party service providers to use the personal data and information we share with them for marketing purposes or for purposes other than those relating to the services they provide us. Please note that third-party service providers have their own privacy policies and Custodio is not responsible for their actions, including their information protection practices.


Custodio may disclose any information about you and / or the content created by you to any governmental or law enforcement authorities / officials, such as ourselves, at our sole discretion, deems necessary or appropriate to:

  • comply with an order issued by a competent court of jurisdiction, regulatory agency and / or other governmental authority, wherever it operates or has a presence in;

  • respond to requests, judicial orders or other legal proceedings;

  • prevent violations of our Terms of Service;

  • enforce the terms of this Privacy Policy and other agreements with Custodio;

  • establish or exercise our legal rights or defend against legal claims;

  • to protect, in the sole discretion of Custodio, the public or anyone from possible damages;

  • investigate, prevent, stop or undertake other actions relating to any action perceived as fraudulent, illegal, unethical or legally prosecutable at Custodian's sole discretion;

  • respond to requests for violation of the rights of third parties and / or protect the rights, property and safety of Custodio, its employees, users, strategic partners, third parties or the public and obtaining your consent is difficult; and / or generally comply with the law.


Custodio declines any obligation, obligation or responsibility to provide you, sooner or later, with the disclosure of your data to government officials or law enforcement officers as above.


We may contact you if necessary to enforce our policies, applicable law or any agreement we may have with you.


We may share your information in any other circumstances where we have your consent.


We may share your information between Custodia's affiliated companies so that we can provide better services that are relevant to you and in general to provide the services as applicable.


We will use your personal data and information only for the purposes for which we have collected it, unless we reasonably consider it necessary to use it for another reason and that reason is compatible with the original purpose. In the event that we use your personal information for an unrelated purpose, we will inform you and explain the legal basis that allows us to do so.





Our website protects your personal data and user-supplied information on computer servers in a controlled and protected environment to prevent loss, misuse, unauthorized access, disclosure, alteration and destruction of data and information. Custodio uses a secure cloud infrastructure platform. All data of Custodio are stored in the cloud data centers of VHosting Solution s.r.l (EU / Italy - EU / Germany - EU / France).


Your personal data and information are kept by Custodio in electronic format on its equipment and on the equipment of its employees, agents, representatives and subcontractors. This information can also be converted into physical form from time to time. Custodio takes all the necessary precautions to protect your personal information both online and offline and implements reasonable security measures and measures, including some management, technical, operational and physical security control measures that are commensurate with the information collected and the nature of Custodial Affairs


We have put in place adequate security measures to prevent your personal information from being lost, used or accessed accidentally in an unauthorized manner. Furthermore, we have restricted access to your personal information to those who need to know. We have also put in place procedures to deal with any suspected data breach and will notify you and any applicable regulator of a suspected breach where we are legally obliged to do so.


Notwithstanding the foregoing, Custodio is not responsible for the confidentiality, security or distribution of personal information by our partners and third parties outside the scope of our agreement with such partners and third parties. Furthermore, Custodio declines any responsibility for any breaches of security or for actions of third parties or events that fall outside the reasonable custody control including, but not limited to, government acts, computer hacking, unauthorized access to computer data and device storage. , computer crashes, security breaches and encryption, poor Internet service quality or the user's telephone service, etc.


Users must retain their personal information including, but not limited to, their confidential email address and password and must not share them with anyone to prevent unauthorized use or access of their personal information. We will not sell, exchange or provide information collected by you without your consent, except in the circumstances described in this Privacy Policy. We will not be responsible for disclosing your username and password and you will be solely responsible for protecting your username and password at all times. You will be solely responsible for any unauthorized use of the website through your account. In case of unauthorized use, you must notify us immediately and reset your password accordingly.


All of our third-party service providers are contractually required to take appropriate security measures to protect personal data and information in line with our policies. We do not allow our third-party service providers to use personal data and information for their own purposes. We only allow them to process your personal data and information for specific purposes and in accordance with our instructions. Any processing of your data and information by a third party will only be processed by processing the information collected by you in a confidential, legal and secure manner.






Custodio implements reasonable security practices in the storage of personal data and information. The period in which Custodio retains personal data and information varies depending on the nature of the services for which the data or information has been collected and the legal requirements, wherever required. We will retain your personal data and information only for the period of time necessary to fulfill the purposes for which it was collected, also in order to meet any legal, accounting or reporting requirements. Although this period may extend beyond the end of the relationship with Custodio, it will be kept for as long as necessary for Custodio to respond to any problems arising from the relationship.


When Custodio no longer needs personal data and information, we will destroy, delete, delete or convert into an anonymous form without notice to users. Custodio may delete information including, but not limited to, content and recordings of user accounts without prior notice to users. Custodio recommends that you back up your computer with all important and important information before the expiration or termination of the Services available to Custodio. In case of termination of your account, Custodio can immediately and permanently delete all messages, emails, contents and other records of your account stored without notice.


Under certain circumstances, we alter the personal information collected by users to make them anonymous so that they can no longer be personally identifiable.





It is possible, under applicable law, to have the right to access, correct, update or delete the personal information that Custodio holds about you. To exercise your rights, to the extent permitted and required by Custodio under applicable law, please contact us at



We respect your communication preferences, if you no longer wish to receive notifications, you can change your preferences. If you prefer not to receive personalized marketing emails for your interests, you can deactivate them by writing to at any time.


Custodio may use your information to contact you in the future to inform you about the services that Custodio believes may interest you. If Custodio does so, any communication that you send to the user will contain instructions that will allow you to receive future communications. In addition, if at any time you wish not to receive future communications or if you wish to have your name deleted from our mailing lists, please contact us at


If you wish to cancel your account or request that we no longer use your information to provide you with services, please contact us at We will retain your information for as long as your account with the Services is active and, if necessary, to provide you with the Services and for the other purposes set forth in this document. We will not store this information for a period longer than that required for the purposes for which the information may be lawfully used or otherwise required by other laws for the time being. After a certain period of time, your data may be anonymous and aggregated and may therefore be held for as long as necessary to provide our Services effectively, but our use of anonymous data will be for analytical purposes only. Please note that the termination of consent or cancellation of the account may result in the non-provision by Custodio dei Servizi or the termination of any existing relationship that Custodio may have with you.


If you would like to opt out of receiving non-essential communications such as promotional and marketing related information on the Services, please email us at






Our services may contain links to third-party websites, including social media services. Using these features may result in the collection, processing or sharing of information about you, depending on functionality. Please be aware that we are not responsible for the content or privacy practices of other websites or services that may be linked to our Services. We do not approve or make statements on websites or third-party services. The information you choose to provide or that is collected by these third parties is not covered by our Privacy Policy. We strongly recommend that you read the privacy policies of those third parties.





While attaching the utmost importance to the protection of data and information of users, we can not guarantee that all your personal data and information will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your personal information will always remain private. As a user of the website, you acknowledge and agree to assume all responsibility and risks for the use of the website, the Internet in general and the documents that you publish or access and for your conduct on the site. Web and off the site.





The website and services are designed and intended for use by adults.





We reserve the right to update this Privacy Statement at any time and from time to time, with or without notice. In case there are significant changes in the way we process your personal data and information, or in the Privacy Notice itself, we will show a notice on the Website or send users an email, so you can review the terms modified before continuing use the Services. Please check this page periodically for changes. Use of the information we collect is subject to the privacy notice in effect at the time such information is used. Please review the changes carefully. Your continued access to the website or the use of our services following the publication of changes to this privacy statement will result in your consent and acceptance of such changes. As always, if you oppose any of the changes to our terms and you no longer wish to use the Services, you can contact us at


If a user uses the Services or accesses the Website after a change notice has been sent to that user or posted on the Custodian Websites, that user provides their consent to the modified terms.





If you have any questions about this Privacy Policy or information gathering, usage and disclosure practices, please contact us at